Smell gas? Turn off the gas at the meter, open windows, do not use switches and call the National Gas Emergency Service on 0800 111 999.Smell gas? Call 0800 111 999

UK boiler fault code library

Boiler fault codes explained, in plain English

Type the code on your boiler display to see what it means, the safe checks you can do yourself, and when you need a Gas Safe engineer.

  • 8 boiler brands
  • 52 fault codes explained
  • Safety first advice on every page

How to read our advice

DIY fix

Something most homeowners can sort safely, like topping up pressure or resetting the boiler.

Safe checks

Try the simple checks we list first. If the code comes back, book an engineer.

Engineer

An internal fault. Only a Gas Safe registered engineer should open the boiler.

Why your boiler is showing a fault code

Modern condensing boilers monitor themselves constantly. When a sensor reads something outside its safe range, such as low water pressure, a flame that will not light or a pump that is not moving water, the boiler shuts down and shows a code on its display. The code is the boiler telling you what it detected, so it is the fastest route to the right fix.

Every manufacturer uses its own system. A Vaillant shows codes like F22 or F28, an Ideal shows L2 or F1, a Worcester Bosch uses combinations such as EA 227, and a Baxi uses E-codes like E133. The same letters can mean different things on different brands, which is why this site organises every code by manufacturer first.

What you can safely do yourself

A large share of the codes UK homeowners see each winter come down to three simple causes: pressure that has dropped below 1 bar, a condensate pipe that has frozen in cold weather, or an interruption to the gas supply such as an empty prepayment meter. All three can usually be sorted without tools and without opening the boiler. Each fault code page on this site lists the checks that are safe for a homeowner, in the order we would try them.

When you need a Gas Safe engineer

Anything inside the boiler casing is off limits. Faults with the gas valve, fan, printed circuit board, ignition electrodes, heat exchanger or flue must be handled by a Gas Safe registered engineer. It is a legal requirement in the UK, and it protects you from carbon monoxide and gas leaks. Where a code points to an internal fault we say so clearly, and we give typical UK repair costs so you know what to expect before you book.